Refund policy

Refund Policy for friendofgod.co.uk

Effective Date: 20/05/2023

Thank you for shopping at friendofgod.co.uk. We want to ensure your satisfaction with our products and services. This Refund Policy outlines the terms and conditions for requesting a refund for any purchases made on our website. Please read this policy carefully before making a purchase.

  1. Eligibility for Refunds: 1.1. Physical Products: We accept refund requests for physical products within 7 days from the date of delivery. 1.2. Services: We accept refund requests for services within [insert number] days from the date of purchase or completion of the service, depending on the nature of the service.

  2. Refund Process: 2.1. To initiate a refund request, please contact our customer support team at [insert contact information]. 2.2. Provide the following information when requesting a refund: - Order number or proof of purchase. - Reason for the refund request. 2.3. Our customer support team will review your refund request and respond within a reasonable timeframe.

  3. Refund Approval: 3.1. We reserve the right to approve or deny refund requests based on the following criteria: - The eligibility period for refunds, as stated in Section 1. - The condition of the product or service. - Compliance with the terms and conditions of purchase. 3.2. If your refund request is approved, we will provide a refund through the original payment method used for the purchase.

  4. Non-Refundable Items and Services: 4.1. The following items and services are non-refundable unless otherwise stated: - Customized or personalized products. - Services that have been completed.

  5. Shipping and Return Costs: 5.1. If you are returning a physical product for a refund, you will be responsible for covering the shipping and handling costs unless the return is due to our error. 5.2. We recommend using a trackable shipping service for returning products, as we are not responsible for items lost in transit.

  6. Changes to the Refund Policy: 6.1. We reserve the right to modify or update this Refund Policy at any time without prior notice. 6.2. Any changes to the policy will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our refund policy, please contact our customer support team for further assistance. Thank you for choosing friendofgod.co.uk.

friendofgod.co.uk Management